Alexforbes One – Members
Better retirement outcomes
and service from a well-managed fund.
Leaving your employer
Smart moves for your next chapter
Leaving your job doesn’t mean leaving your financial future behind. With the right tools and support, you can manage your withdrawal claims independently and securely — no need to wait on HR. From tax tools to counselling and financial advice, everything you need is in one place to help you make confident, informed decisions.
Retiring from the fund
Your future, your way
Retirement might feel far off, but the steps you take today shape the life you’ll live tomorrow. Economic pressures and everyday expenses can make planning feel overwhelming — but you don’t have to go it alone. With guided digital journeys, clear written info, and access to expert advice, you can take control of your retirement path and make choices that work for you.
Two-pot
The two-pot system is designed to give you more flexibility and control over your retirement savings. Want to understand how it works and what it could mean for your money? We’ve got the latest insights and updates to help you stay informed and make smart decisions.
My Money Matters toolkit
Understand your money. Reach your goals.
This online toolkit gives you down-to-earth guidance for different stages of your working life, including starting a job, changing jobs, retiring, or just planning ahead. It offers guided access to content, practical tools and support to help you understand your retirement fund benefits and make better financial decisions.
My Money Matters Centre: 0860 000 381
Communication channels
We keep in touch with members using email, WhatsApp, and our digital platform, AF Connect. Please keep your personal details up to date so that you don’t miss out on our regular communication.
WhatsApp self-service
Skip the hold music. Just send a message.
Want your tax certificate, benefit statement, fund balance, or just want to check in on your claim’s status? Just ask us on WhatsApp, anytime — no logins, no call centres, no forms. Just fast, familiar, mobile-first access and service.
AF Connect
Your fund. Your info. In real time.
AF Connect puts your retirement and investment savings at your fingertips — anytime, anywhere, and at no extra cost. It’s your secure digital gateway to everything you need to stay on top of your financial journey.
With AF Connect, you can:
• See your savings grow with real-time access to investment balances
• Download your benefit statements whenever you need them
• Understand your fund benefits clearly and confidently
• Withdraw from your savings pot with ease
• Track your claims and stay updated
• Update your beneficiary nomination forms — no paperwork, no hassle
View more information on AF Connect.
AF Connect contact details: 0860 100 333
afonlinehelp@alexforbes.com
AF Rewards
AF Rewards gives our members valuable discounts on day-to-day goods.
Real savings. Every day. Just for being a member.
We’ve teamed up with Randgo, a digital shopping mall, to bring you exclusive discounts on the things you use most — from groceries and wellness to travel and airtime. No points. just real value, updated monthly.
Here’s what you can enjoy:
• Supermarket savings
Get exclusive coupons for Shoprite, Checkers, Checkers Hyper and Pick n Pay — helping you stretch your grocery budget further.
• Wellness deals
Save on health and wellness essentials with Dis-Chem coupons that keep you and your wallet in good shape.
• Travel offers
Plan your next getaway with help from expert agents and enjoy great deals through Randgo Travel.
• Airtime discounts
Stay connected for less with airtime and data deals from Vodacom, Virgin Mobile, Telkom Mobile, Cell C and MTN.
More information on the rewards programme
Communication channels
We keep in touch with members using email, WhatsApp, and our digital platform, AF Connect. Please keep your personal details up to date so that you don’t miss out on our regular communication.
WhatsApp self-service
Skip the hold music. Just send a message.
Want your tax certificate, benefit statement, fund balance, or just want to check in on your claim’s status? Just ask us on WhatsApp, anytime — no logins, no call centres, no forms. Just fast, familiar, mobile-first access and service.
AF+ (Financial solutions all in one place)
Smarter money moves, made easy
A digital platform that connects you to expertly chosen financial solutions, making it easier to make smart money decisions. Need help with debt, comparing insurance, or even getting a solar loan? AF+ gives you access to independently vetted options — all in one place. Quick comparisons. Clear options. Less stress.
More information on AF+.
AFRIS (Alexander Forbes Retirement Income Solution)
One place for all your retirement savings
This is a personal retirement money hub that stays with you through life’s changes. It includes a preservation fund, a retirement annuity fund, and a living annuity, which means it keeps all of your retirement savings connected, protected and in control — all in one place. No need to move your money. No need to start over. AFRIS grows with you.
Alexforbes Invest
A smarter way to grow your money
Whether you're saving for retirement, a rainy day, or a dream goal — our personal investment platform gives you flexible options, low fees, and access to expert advice or smart digital tools.
Start small, grow big.